Frequently Asked Questions

Have queries? We have got answers to all your questions.

Regarding UltimatePC

Q1. Is building my own PC a good idea?

If you have enough technical knowledge about computers then building your own PC is definitely a good idea. You can customize it according to your preferences or you can take help from our support staff.

Q2. Is it safe to buy from

Yes, it is completely safe and secure to purchase from 

Q3. What is your refund and return policy?

Due to the custom nature of the product, the return and refund policy vary on a case-to-case basis. All our shipments are insured against loss or damage due to shipping. Your money is 100% safe with us. For further details refer to our return page

Q4. How will I get technical assistance?

For any technical support, you can directly call us on +91 9310596439 and we will handle everything just for you.

Q5. Does Provide GST Invoice?

Yes, we do provide a GST Invoice.

Q6. What payment methods are available?

You can pay either by direct bank transfer or through debit card/ credit card/ net banking.

Q7. Do you provide EMI options?

Yes, we do provide EMI options so that you can afford your dream PC without worrying about the payment.

Orders and Shipping

Q1. What are your shipping charges? does not charge a single penny for shipment from its customers.

Q2. What locations do you ship to? ships their PCs all over India.

Q3.How long does it take for my order to ship?

Shipment usually takes around 5-7 days to be delivered, however, in rare cases, we’ll let you know in case of delay. Make sure to read the shipping and delivery policy for more information.

Q4. Can I Cancel An Order Or Change The Order After It Is Placed?

Due to the custom nature of the product, a small cancellation fee will be charged depending on the stage of assembly. Refer to our terms and conditions for more details

Q5. How do I check the current status of my order?

Once your product is dispatched, we will update you on whatsapp and along with it tracking no. will be allotted to you from which you can track your order from courier partners site BLUE DART.

Warranty Questions

Q1. Do you have extended warranty plans?

The short answer is No, But most PC parts already carry a warranty of 3-5 years. Some brands also extend this period upon registration on their website. We also thoroughly test all parts before shipping so any manufacturing defect (if any) can be identified before you receive the final PC

Q2. What if my system gets out of warranty, I will still receive technical support?

Yes, we provide technical support over the phone even after the warranty period.